Refund policy

All our furniture items are made to order bespoke pieces which are made specifically for you.  Furniture, bedding, gifts and other custom made items all require payment in full prior to your order and cannot be cancelled, returned or exchanged for any reason. Please note that variations of colors and shades always exist due to varying dye lots and colors are not guaranteed. For international shipments, customer recognizes and is responsible for all import duties and all International Shipping Charges. International shipping Charges are calculated and charged to card provided at time of shipping. We cannot accept returns on monogrammed, personalized, final-sale or special-order items.  Please contact any of our knowledgeable design consultants via e-mail at info@ninatakesh.com.